![]() ![]() While it is not expected to have an overly enthusiastic environment, even a simple greeting or basic customer service seems to be lacking. Secondly, the level of professionalism exhibited by Walmart employees is basic at best. A revamp of their training program is necessary. Firstly, their training program falls short as the training videos only provide limited guidance, and much of the job description is learned through on-the-job experience. However, there are areas that require improvement. With dedication, time, and effort, a career at Walmart can be a viable option. It is commendable that their employees receive numerous benefits and have ample opportunities for career growth and promotions. Walmart, as a company, offers competitive pricing for products of decent to good quality. I've delt with these creeps enough times to know that I would be charged twice and never get my money back. I knew they would not be redelivered but I am not about to re-order till the original order is showing as canceled. So here it is 10:30 and still no groceries yet the website says out for delivery. I called back and was told that they cannot cancel an order that is out for delivery. I said it is 9:50 right now and the customer service person assured me that the delivery would be made within the next 10 minutes. I called again and was told they cannot cancel an order if it is out for delivery and that it would be delivered in by 10PM tonight. It is 9:50PM and still says out for delivery. I checked and she never canceled the order. Customer service said all she could do is cancel the order and give me a $25 credit which I could use to re-order my order. I called customer service and they tried to reach him but he didn't answer his phone and the manager at the delivery center didn't answer either. ![]() So he got here 30 minutes early and turned around and left. I checked my phone and I had gotten text from the driver at 5:30PM saying he had taken my groceries back to the store and was not sorry. My delivery was for between 6-7PM and I got home at 5:40PM. I will NEVER ORDER FROM WALMART AGAIN! I have been using them for 3 years and nothing but problems.rotten produce, rotten expired meat, missing items, orders not delivered and drivers don't bother reading your notes. There are other stores that provide better service and I'm switching. This is unbelievable and unacceptable! I will never shop at Walmart again. ![]() What kind of way is this to treat their customers? Additionally, they said that my account has been deactivated when these issues are not my fault. I just requested help with my most recent missing package and the customer service representative denied helping me and ended our chat abruptly. Some of these irresponsible delivery people left my packages outside of the building of the apartments where I live, on the street! Who does that? As a result, my packages were stolen. I am done shopping at Walmart! They have the worst delivery and customer service that I have ever experienced! A lot of the orders that were supposed to be shipped to me, were sent with irresponsible drivers that don't know how to properly do deliveries, instead of being shipped through FedEx or UPS. Walmart has the worst delivery and customer service! ![]()
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